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Shipping & Delivery

When should I expect my order to arrive?

Orders usually ship within 48 hours and typically arrive within 3–5 business days. However, please allow up to 10–14 days for delivery in case of any unforeseen delays, like weather or other delivery challenges.

I just placed an order and realized my order's shipping address is incorrect, can I edit it?

Winc takes pride in fast shipping, so once an order is marked as "Fulfilled," it’s already on its way and can’t be modified. Still need help? Contact Us.

Does Winc charge for shipping?

Any members who order 3 bottles will be charged $9 for shipping but all orders 4+ bottles receive free shipping!

Who can accept a shipment from Winc?

To receive a Winc shipment, someone at least 21 years old must be present to sign for it. All packages are labeled as containing wine, and a signature is required by law — carriers won’t leave packages unattended, even with a signature on file. If yo

How can I track my order once it ships?

When an order ships, we’ll send you an email with the tracking number but please allow some time for updates from our partners.  You can also view the tracking number for all orders from the Order History page in your account just click “View Details

I’m worried I won’t be able to sign for my order or I missed a delivery - what should I do?

If you’re worried about being home for your order or missed a delivery attempt, don’t worry — FedEx will make up to 3 delivery attempts. Check your tracking number for updates on when the next attempt will be. You can find your tracking number anytim

I'm going to miss/I missed the last delivery attempt, do I have any other options?

FedEx will attempt to deliver your wine up to 3 times. After the final attempt, they will begin returning the package.However, you may still have the option to schedule a free pickup at a nearby FedEx Office. They’ll hold your package for up to 5 bus

Can I request an alternate shipping date?

Your ship date is based on your charge date. If you want to change your monthly order date or if you're having issues with delivery timing or location, just reach out to us! Be sure to include the new date you'd like to switch to, and we’ll make it a

How do SMS shipping notifications work?

SMS Shipping Notifications When you opt in, we’ll send text updates to the phone number on file between 8 AM and 8 PM local time. Don’t worry — we won’t use your number for marketing (unless you want to get those texts as we offer special promotions

Are there states or zip codes where Winc cannot deliver wine? Are there shipping restrictions on specific wines?

Are there states where Winc cannot deliver wine?. We can only ship wine to states where it’s legally allowed. Right now, we’re unable to deliver to addresses in AK, AR, DE, HI, MS, RI, SD, and UT. If you live in one of those states but want to send a

Can I have an order shipped to a P.O. Box?

Unfortunately, we cannot ship to P.O. boxes at this time.

Can I have a product shipped internationally?

No, unfortunately at this time Winc can only ship within the continental United States.