I’m worried I won’t be able to sign for my order or I missed a delivery - what should I do?Updated 2 days ago

If you’re worried about being home for your order or missed a delivery attempt, don’t worry — FedEx will make up to 3 delivery attempts. Check your tracking number for updates on when the next attempt will be. You can find your tracking number anytime under your Order History.

If you know you won't be home for the next attempt, here's a solution: 

Schedule a free pickup at a FedEx Office location

1. Go to your tracking link on FedEx.com (you can find your tracking number on your Order History page).
   
   

2. Click the purple “Customize Delivery” button, then select the “Hold at Location” option.
   
   

3. Enter your order’s original shipping address to choose your preferred FedEx Office location.
   
   

4. Once your order arrives, your tracking link will update to let you know it’s available for pickup. Visit the location within 5 business days with your I.D. and tracking number.

Still need help with your delivery? Contact Us.