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<p id="isPasted" style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: Georgia, Palatino, &quot;Palatino Linotype&quot;, Times, &quot;Times New Roman&quot;, serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">When opting into SMS shipping notifications, you will be sent a text to the cell phone number on file between the hours of 8AM - 8PM local time and we won&#x2019;t use your cell phone for marketing purposes.<p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: Georgia, Palatino, &quot;Palatino Linotype&quot;, Times, &quot;Times New Roman&quot;, serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The text will be sent once your order has shipped and will provide the tracking number as well as the estimated delivery date. A text will also be sent if you miss a delivery attempt.<p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: Georgia, Palatino, &quot;Palatino Linotype&quot;, Times, &quot;Times New Roman&quot;, serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">How can I opt in to SMS shipping&#xA0;notifications?<p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: Georgia, Palatino, &quot;Palatino Linotype&quot;, Times, &quot;Times New Roman&quot;, serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can opt into SMS shipping notifications by&#xA0;<a href="https://www.winc.com/pages/support?hcUrl=%2Fen-US%2Fhow-can-i-contact-winc-for-support-514231" rel="noopener noreferrer" target="_blank">contacting us</a>&#xA0;via&#xA0;email/chat/call us and we will be more than happy to opt you into SMS shipping notifications on our end.<p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: Georgia, Palatino, &quot;Palatino Linotype&quot;, Times, &quot;Times New Roman&quot;, serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">**Standard text rates may apply.**<p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: Georgia, Palatino, &quot;Palatino Linotype&quot;, Times, &quot;Times New Roman&quot;, serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">How can I opt out of SMS shipping notifications?<p style="box-sizing: border-box; color: rgb(47, 57, 65); font-family: Georgia, Palatino, &quot;Palatino Linotype&quot;, Times, &quot;Times New Roman&quot;, serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">In the same way, you opted in, you can opt out of SMS shipping notifications at any time by contacting us via&#xA0;email/chat/call and we will be more than happy to opt you out into SMS shipping notifications on our end.

When opting into SMS shipping notifications, you will be sent a text to the cell phone number on file between the hours of 8AM - 8PM local time and we won’t use your cell phone for marketing purposes. The text will be sent once your order has shipped

How do SMS shipping notifications work?

Shipping & Delivery

How does the Winc membership work?

Can I find Winc wines in stores and restaurants?

Why do most Winc bottles not have a cork capsule?

Why do all my wines say bottled by Buellton, CA, BWSC, or WINC?

What are Insider Access credits and how do they work.

About Winc

How can I purchase Winc wines if I am not a member?

How many bottles can I order each month?

When I really enjoy a wine from a previous month how do I order more?

How does the Ship Now feature work?

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Why was my Winc Membership order rejected?

I removed all the bottles from my box. Does this cancel my order?

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Orders

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How to rate a bottle?

Where can I find my Recommended Wines?

What is the Palate Profile Quiz?

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How do I rate and add notes for a wine I’ve received?

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What are all the emails I receive?

Account Settings

How can I pay for a Winc Membership?

When will my credit card be charged?

Will I be charged sales tax on my orders?

How do I change my billing information?

Why is my credit card not working?

There appears to be a $1 charge on my credit card from you guys. What is this?

Can I use credits towards a Winc Membership order?

How can I use my Credits with Shop Pay?

Do my credits expire?

Billing & Credits

When should I expect my order to arrive?

I just placed an order and realized my order's shipping address is incorrect, can I edit it?

How much does shipping cost for Membership orders?

Should I ship to my home, work address, or FedEx Office?

Who can accept a shipment from Winc?

How can I track my membership order once it ships?

My order just shipped, but I won’t be home to sign for delivery, what can I do?

The carrier attempted to deliver my wine but I missed the delivery. What do I do now?

I'm going to miss/I missed the last delivery attempt, do I have any other options?

Can I request an alternate shipping date?

How do I change my shipping address?

Are there states or zip codes where Winc cannot deliver wine? Are there shipping restrictions on specific wines?

Can I have an order shipped to a P.O. Box?

Can I have a product shipped internationally?

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How long does it take to process a refund?

What do I do if my wine is damaged or a bottle appears to be missing?

What do I do if I don't like my wine?

Returns

How do Winc gift cards work?

Why do you give gift cards starting at $60?

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More Winc Gift FAQs

Gift Cards

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Promos & Member Benefits

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Contact Us

How is the transition from Bright Cellars to WINC affecting my subscription?

Will my Bright Cellars subscription automatically transfer to WINC?

Are the benefits I had with my Bright Cellars subscription the same with WINC?

Will I continue receiving the same types of wines and a similar personalized experience?

Is there a rewards program with Winc, similar to what Bright Cellars offered?

Will the cost of my subscription change with Winc?

Will my pricing or billing cycle change now that I'm with WINC?

Can I still pause or cancel my subscription as easily as I could with Bright Cellars?

Where are my previous wine reviews from my Bright Cellars account

Why does the label on my Winc wine, say Bright Cellars?

When did Bright Cellars become part of Winc?

Bright Cellars Joins Winc

How do SMS shipping notifications work?Updated 5 months ago