How can I return my wine?
If you are dissatisfied with your order for any reason, please Contact Us immediately so we can resolve your concerns. We may make arrangements, if appropriate. Returned orders are subject to a restocking fee of $25.
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Returns
How long does it take to process a refund?
Once we have received your returned products, please allow 7-10 business days for your refund to process depending on your bank's processing time.
What do I do if my wine is damaged or a bottle appears to be missing?
We take great care to ensure that your product arrives undamaged and your order is complete. However, accidents do occur. If your shipment is damaged or a bottle is missing, please Contact Us. When contacting us, please be sure to include which bottl
What do I do if I don't like my wine?
If a bottle wasn’t your favorite, we’d love to hear about it! Let us know what you didn’t enjoy, and we’ll help you find something that’s a better fit for your next box. Just be sure to include the name of the wine so we can help you faster. Restrict