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Account Settings

Can I cancel my membership?

Yes, you can cancel your membership anytime. Your membership can be canceled under your Account Dashboard by clicking “Manage My Subscription." Here you’re also able skip your next charge if you’d just like to take a pause just be sure to do so at le

How do I rate a bottle?

The more wines you rate, the more you’ll love what’s in your glass. Sip, rate, and repeat. To rate, simply head over My Wines & give all recent wines a ⭐-rating so Winc can make stronger recommendations in the future. Need help? Contact Us.

How do I Skip a Month?

If you’d like to skip a month, just use our "Skip a Month" feature under “Mange my Subscription" on the account dashboard. This means you won’t receive or be charged for wines that month.We recommend skipping at least 48 hours before your monthly cha

What do I do if I forget my password or am having trouble logging in?

Just click the "Forgot Password" link below the Password field on the Sign-In page. We'll then email you with password reset instructions. Make sure to check your spam and promotions folders for the reset email. Still having issues? Contact Us.

How do I unsubscribe from emails?

To unsubscribe from our emails, simply click the "unsubscribe" link at the bottom of any marketing email you’ve received from us. You can opt out anytime, but we’ll miss having you around! Please note, any order related emails are transactional so yo