Billing & Credits

When is my next charge date?

Your next charge date can be found at the top of your Account Dashboard. You can make changes under the “Manage My Subscription” section. Still need help? Contact Us.

Can I place an order without tax?

At this time, we’re unable to process tax-exempt orders. More questions about tax-isuses? Contact Us.

How do I change my billing information?

You can update your billing information by visiting your account dashboard and selecting “Manage My Subscription,” then “Your addresses & payment details,” then “Your Payment Methods.”. Still need help? Contact Us. Please note, we will never ask for

How do I apply my Winc credits to an order?

To view your credit balance, simply log in to your account dashboard. If you’re logged in within the checkout flow, you’ll see all available credits as a payment option to use before finalizing your order. Credits can be applied to your order by clic

How can I use my Credits with Shop Pay?

Yes, you can still use your Credits while using ShopPay! If you’re logged into your Winc account, scroll down to locate your credits and apply them to your purchase as usual. See the picture below for reference. Still having issues or questions with

Do my credits expire?

If you are a Winc credit-based member, your credits will not expire. Promotional credits will expire on their specified expiration date.